Shipping policy
SHIPPING POLICY
LOCAL SHIPPING
Due to recent global price fluctuations, a temporary adjustment in shipping charges has been implemented. While the overall increase has been substantial, we have taken every possible step to absorb the majority of the impact, ensuring that only a minimal adjustment is passed on to our valued customers.
We remain committed to offering the best possible value and will continue to monitor the situation closely. Once conditions stabilize, we will review and aim to revert to our previous shipping rates.
Shipping Charges by Order Value
| Order Value (PKR) | Shipping Charges (PKR) |
|---|---|
| Rs. 1 – Rs. 1499 | 200 |
| Rs. 1500 – Rs. 100000 | Free Shipping |
Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment.
Please note, credit card payment processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) in “Cash on Delivery” order is out of stock in our warehouse, then we will only ship the available article (s) and if the item(s) in “(credit card)” order are out of stock in our warehouse, then we will take your advice for the replacement product (s). You will be informed via phone, message or email in case a shipment is delayed due to any given reason. Your order should be delivered within 3- 4 business days via TCS Courier. Our team will contact the consignee for verification of the transaction and order confirmation. And if customers are not contactable within 3-5 days, Golden Books reserves the right to cancel the order.
INTERNATIONAL SHIPPING
We Don't book international orders.
- ''Golden Books'' doesn't hold any responsibility in case of any parcel being accepted with any tampering, torn, or damaged condition. Neither any Return nor Exchange will entertained In such cases.